Posted on November 20, 2023 by John Lanahan
The cost of goods sold (COGS) and operating expenses (OpEx) metrics are vital to your SaaS business's financial statements. Although both relate to expenditure, each has unique characteristics and purposes. First, the items included in computing COGS differ from those for OpEx. Second, the methods of calculating COGS and OpEx are different. Regardless of their […]
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Posted on August 10, 2023 by John Lanahan
Retaining customers is a critical aspect of business success, as it not only ensures recurring revenue but also contributes to brand loyalty, customer advocacy and overall growth. When it comes to measuring customer retention, two important metrics come into play — net retention rate and gross retention rate. While they both provide insights into customer […]
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Posted on January 19, 2023 by John Lanahan
When it comes to growth, every company is different. A venture-backed startup (/industries/startup/) might want to scale and grow quickly in awareness of a large cash burn in order to quickly capture market share. Another business may want to create a sound cash-flow positive business that can support their lifestyle and family. And, other businesses […]
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Posted on December 14, 2022 by John Lanahan
"Goals are dreams with deadlines." - Anonymous Entrepreneurs talk about goals all of the time. Typically the context is focused on goal outcomes or how “we are crushing our goals!”. But what went into setting those goals? The reality is Goal Planning and how to do it well are often underdiscussed. While it seems simple […]
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